Please note (non U.K. orders)  If you choose to go for basic post there's no tracking available for your order, and it is only insured up to the value of £20.00. Many people ask me where their order is, who have not paid for tracking and therefore cannot give any information as to its whereabouts. Although it is often longer than what the Royal Mail suggests is the usual delivery time. If you do want peace of mind for your order, and to have appropriate insurance to cover any loss (during delivery by the mail services), then I would suggest purchasing the extra cost for either tracking or signature. If a package is lost without this service, I can only claim for the wholesale cost of the product, not postage. I have often paid for a replacement and reposting fees to customers who have had the misfortune to have an order lost but it's unsustainable going forwards. I will of course attempt to resolve all issues as swiftly as possible. 

I’m currently in the process of offering both a DHL express (guaranteed 3 days within Europe and 3-5 days on long haul) and economy but will still offer Royal mail internationally temporarily but cannot say with any certainty how long it will take (often taking 3-4 weeks to arrive).

I work for myself and do not employ staff but rest assured that all deliveries are posted within a maximum of 48 hours of the order being placed. If orders are delayed it’s usually an issue with the post services.

Please note that some countries will charge import/customs duties on orders and that is not covered by your purchase. In some cases you will be asked for import duty.

Thanks for your understanding.

Keith